Customer Service Representative - Entry Level

We are one of the region's leading promotional marketing firms, renowned for delivering dynamic, face-to-face campaigns that help top-tier brands create a lasting impact. Our personalized, word-of-mouth marketing approach strengthens customer relationships, builds brand loyalty, and generates measurable results. As our company grows, we are seeking high-energy, goal-driven individuals to join our team!

Position Overview:

As an Entry-Level Customer Service Representative, you'll be at the forefront of live promotional events and marketing campaigns, representing top-tier clients and helping customers engage with products and services. This is an exciting opportunity for individuals who love interacting with people, thrive in a fast-paced, team-oriented environment, and are eager to build a career in marketing, events, or customer engagement.

Key Responsibilities:

• Represent client brands at promotional events, pop-up activations, and trade shows

• Engage with customers face-to-face, offering product knowledge, service support, and details about promotions and exclusive offers

• Provide friendly customer service, answering questions and resolving concerns

• Educate customers about current products, services, and promotions

• Collaborate with marketing teams to execute event strategies and align brand messaging

• Assist with event setup, breakdown, and daily logistics

• Ensure each customer has a positive and memorable brand experience

Hands-On Experience You'll Gain:

• Marketing and Event Promotion

• Customer Service & Public Interaction

• Campaign Strategy and Management

• Territory Branding & Outreach

• Promotional Sales & Lead Generation

• Team Leadership & Communication

• Interviewing and Recruiting Techniques

• Business Operations & Marketing Strategy

What We’re Looking For:

• Strong communication and interpersonal skills

• Friendly, outgoing, and approachable personality

• Positive attitude and a team-first mindset

• Solution-oriented, eager to learn and grow

• Comfortable working in fast-paced, people-focused environments

• Leadership potential and a desire for professional growth

• Available to start within 1–2 weeks

• No prior experience required – full training provided!

Ideal Candidates Include:

• Recent college graduates eager to start their marketing careers

• Career changers or entry-level job seekers with a passion for customer service

• Individuals interested in marketing, customer service, or event management

Perks & Benefits:

• Supportive, upbeat, and high-energy team culture

• Ongoing professional development and skills training

• Career advancement into leadership and management roles

• Optional travel opportunities for top performers

• Performance-based pay and bonuses

• Rapid growth opportunities within a rapidly expanding company