Entry Level Client Support Representative - Advancement Opportunities

Hayward, CA
Full Time
Entry Level

As an Entry Level Client Support Specialist, you will play a vital role in delivering on-site consulting, brand awareness, and sales support during customized promotional marketing campaigns for our clients. You will assist customers, analyze their product and service needs, and help create meaningful brand-to-consumer connections that drive sales.

Training:
This position includes an intensive 6-8 month training program designed to equip you with comprehensive knowledge of promotional marketing, customer support, client acquisition, sales management, advertising, and marketing strategies. This training prepares you for success in this role and potential advancement into management.


Key Responsibilities:

  • Provide exceptional customer support and brand representation during promotional campaigns

  • Engage with customers to understand their needs and effectively communicate product benefits

  • Resolve customer issues promptly to maintain a positive communication environment

  • Support client acquisition and ensure campaign goals are met

  • Collaborate with team members to maintain high-quality service and operational standards


Requirements:

  • Comfortable interacting with customers face-to-face

  • Strong desire to succeed and willingness to learn from the ground up

  • Excellent customer service skills with professionalism in all situations

  • Ability to manage time effectively, prioritize tasks, and maintain organization

  • Self-motivated and able to work well independently and within a team

  • Empathy for customers and proactive problem-solving skills

  • Previous customer or client service experience preferred but not required

  • Studies or interest in marketing, advertising, or sales promotion are a plus


Ideal Candidates May Have Experience In:

  • Customer service or client support roles

  • Retail, hospitality, or restaurant management

  • Sales, marketing, or business development

  • Administrative support or office management

  • Communications, public relations, or media relations

  • Real estate, property management, or training and development


Why Join Us?

  • Full paid training and ongoing development

  • Opportunities for career growth and management training

  • Dynamic, team-oriented work environment

  • Gain valuable skills in marketing, sales, and customer relations


If you are ready to launch your career with a company that values hard work and rewards success, apply today!

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