Customer Service Representative - Entry Level
We’re actively hiring motivated, people-focused individuals to join our Customer Service & Community Outreach Team! This entry-level position is ideal for those looking to start a purpose-driven career in the nonprofit sector, public engagement, or community relations.
As a Customer Service & Outreach Representative, you’ll serve as the face of respected nonprofit organizations, connect directly with community members, and help raise awareness for meaningful social causes. If you love speaking with people and want your work to make a difference, this role is a great fit—no experience necessary, full training provided!
Key Responsibilities
Serve as a friendly and professional first point of contact for donors, supporters, and community members
Clearly communicate nonprofit missions, goals, and fundraising initiatives
Build meaningful relationships to increase donor engagement and community support
Assist in the planning and execution of local outreach campaigns and fundraising events
Represent nonprofit partners at community events, street teams, and public awareness activations
Maintain a positive, compassionate, and mission-focused attitude while interacting with the public
Qualifications
Excellent communication and interpersonal skills
Passion for social impact, nonprofit advocacy, or public service
Outgoing, team-oriented, and excited to learn
Comfortable speaking with people in fast-paced, public-facing settings
No previous experience required – we provide hands-on, paid training
Must be 18+ and legally eligible to work in the United States
What We Offer
Paid training in customer service, public outreach, and nonprofit advocacy
Rapid growth opportunities into leadership, team management, and campaign coordination roles
Supportive, mission-driven team culture where your voice and ideas are valued
Opportunities to travel for national outreach campaigns and nonprofit events
A fulfilling career path that combines professional development with real-world community impact