Client Relations Associate
We are looking for a Client Relations Associate to join our team at a dynamic event marketing and fundraising firm. This entry-level position offers the perfect opportunity to support clients while helping to organize and execute impactful fundraising and event marketing campaigns. If you're eager to contribute to meaningful causes and develop your career in the nonprofit sector, this role is for you!
Key Responsibilities:
As a Client Relations Associate, you will:
Serve as the Primary Point of Contact: Assist clients with inquiries, provide updates, and ensure their needs are met throughout the event planning and fundraising process.
Execute Community Outreach & Fundraising Campaigns: Ensure smooth operations and high levels of client satisfaction during events and campaigns.
Build Strong Client Relationships: Develop lasting relationships by understanding client needs and delivering exceptional service.
Maintain Clear Communication: Consistently communicate with clients, team members, and stakeholders to keep everyone aligned and informed.
Address Client Concerns: Handle any issues or concerns promptly, offering solutions and ensuring a seamless experience.
Track Campaign Progress: Assist in tracking campaign success, providing clients with updates, and gathering feedback for continuous improvement.
Support Event Logistics: Help organize event materials, manage client documentation, and assist with general event logistics.
Requirements:
The ideal Client Relations Associate will have:
Strong Communication Skills: Excellent verbal and written abilities to engage effectively with clients and colleagues.
Customer-Centric Mindset: Passion for providing exceptional service and building long-term relationships.
Organizational Skills: Ability to manage multiple tasks, deadlines, and client expectations in a fast-paced environment.
Team Player: Collaborate effectively with internal teams to ensure client goals are achieved.
Attention to Detail: Focus on accuracy and ensuring client information and event details are organized and up-to-date.
Interest in Event Marketing & Fundraising: A genuine desire to work in the event marketing and nonprofit fundraising sectors.
Previous Experience: Customer service, event coordination, or client-facing experience is a plus but not required for this entry-level role.
Benefits:
Competitive Compensation: Enjoy a competitive salary with performance-based incentives.
Healthcare & Dental Benefits: Comprehensive medical and dental coverage to support your well-being.
Professional Development: Access to paid training and growth opportunities within the event marketing and fundraising industry.
Dynamic Team Environment: Work in a collaborative and supportive team where your contributions make a real impact.
Work-Life Balance: Flexible scheduling and a positive workplace culture.
Career Growth: Plenty of opportunities for upward mobility as you gain experience in the event marketing and fundraising industry.
Why Join Us?
Make an Impact: Work on meaningful fundraising campaigns and community outreach initiatives that support nonprofit organizations and important causes.
Career Advancement: With ongoing training and support, you will have the opportunity to grow within the company and take on leadership roles.
Collaborative Culture: Join a team that values teamwork, creativity, and success, where your contributions are recognized and celebrated.
If you're ready to make a difference and launch your career in the nonprofit sector, we’d love to hear from you! Apply today and help us create lasting change in the community!